We sell only original products and provide warranty for 14 days after receipt of the goods, in accordance with the laws of Ukraine.
We will help you to return the goods, just call our support service at (044) 490 3100 from 09:00 to 20:00. You may also return the merchandise yourself at your nearest ZooBonus store or send it back to the warehouse Novaya Pochta office number 1, which is located in Vyshneve.
If upon receipt of the goods you find a factory defect, we will pay the shipping cost for the return.
Pronature Smart ID is not just an ordinary address tag for dogs, cats and other pets. This smart tag has a unique QR code on the back that provides a personalised number in the international Animal ID database. It guarantees you a quick search in case you lose your pet, as well as the ability to create a multi-functional pet profile where you can even store copies of medical (veterinary) documents, add a microchip, keep an event planner and more.
85% of lost pets with a QR passport are returned to their owners in less than 24 hours! Animal ID QR passport is an easy way to search for your pet all over the world, in any country (integrated with the European Association of Unified Animal Databases Europetnet, the international microchip search system PetMaxx, the American Association of Veterinary Clinics AAHA).
HOW IT WORKS?
If your pet is lost
Make sure your profile has the right information about the pet and all contact details so that the finder can get back to you as soon as possible.
The animal finder scans the QR code or calls you on the phone
The QR code is scanned with your smartphone and you will receive a notification with the geolocation of your pet's location. For more information, the finder can enter the QR passport number and view the owner's profile, i.e. your profile.
Your friend's coming home
With an Animal ID QR, the finder can choose any appropriate contact option to ensure your pet is returned home as soon as possible.
IMPORTANT! The QR code will not be activated without registering the pet's online profile!
Why buy QR address tag for dogs and cats Pronature Smart ID:
The first important step is to activate the QR passport in your pet's profile on animal-id.net.
IMPORTANT! The QR code will not be activated without registering the pet's online profile!
IF THE PET IS NOT REGISTERED IN THE DATABASE animal-id.net:
– visit animal-id.net, the functionality supports multi-lingual versions, including Ukrainian. Register on the site. You can also download the Animal ID app to your smartphone for free from GooglePay or AppStore;
– click on the «Register your pet» button, add information about your pet by filling in the form fields. Make sure you have saved all the necessary data;
– click the «Activate QR Passport» button, where enter the passport number and activation code, which are indicated on the back of the Pronature Smart ID token, in the corresponding fields;
– if necessary, add more information about your pet and enter additional contact details in your profile;
– activate owner profile.
IF THE PET IS REGISTERED IN THE DATABASE animal-id.net
– log in to your pet's profile using your username and password;
– click on the «Activate QR Passport» button in the pet's profile. Enter the passport number and activation code, which are indicated on the back of the Pronature Smart ID token, into the corresponding fields.
PET MICROCHIP REGISTRATION
Is your cat or dog chipped? Enter your microchip number when registering in the app to get a free registration in the international Animal ID database. It is integrated with the world's largest databases of identified animals.
STORAGE CONDITIONS
Store at temperature from +10°C to +25°C and relative humidity 60-75%. Shelf life unlimited.